Frequently Asked Questions

We understand that you might have some questions before you choose to stay at the campsite. We hope these frequently asked questions will provide the answers.

What electrical connector is used?


We use European Standard CEE electrical connections. The campsite electricity supply is 230 Volts, 16 Amp. These are the safest style of connector for use outdoors as required by EU regulations. If your electrical connection cable is not European Standard there are adaptor cables available for purchase in Reception. The price of using the electrical supply is included with the camping fee.

Is the water on the campsite safe to drink?


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Yes, the water is supplied by the local water company. It is the same water pipe that supplies our house and the houses in the village. However, we also have bottled water available for purchase in Reception

How do I connect to the water taps on the campsite?



The easiest way is to bring a 1″ screw on tap adaptor and a length of hose pipe. Ten meters of hose pipe should be long enough to reach most taps on the campsite. If you forget your tap adaptor we have adaptors available for purchase in Reception.

Can we get a taxi to the city?



Yes it is easy to get a taxi to the city. Please ask at Reception and we will organise taxi’s for you. It takes about 15 minutes for a taxi to arrive at the campsite and about 10 minutes to drive into the city. If you wish to take your pet with you then please let us know so that we can ask the taxi driver to cover the seats in the vehicle.

Don’t forget to ask for a Taxi Home Card!

The Taxi Home Card available in Reception has instructions in Bulgarian to give to a taxi driver to get you back to the campsite.

Is the swimming pool included in the price for camping?


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Yes, the swimming pool is free for camping guests to use. The swimming pool is exclusive for camping guests. Day visitors are not admitted to the swimming pool. The use of the umbrellas and sun loungers are free of charge.

Can I bring my pet to the campsite?



Yes – you can bring your pet to the campsite as long as you are a responsible owner. However, if your pet causes inconvenience to other guests then you will be asked to keep your pet in your camping vehicle on your camping place. So please read our pet friendly policy which ensures all guests enjoy their stay at the campsite.

Is there emergency equipment at the campsite?


Yes there is emergency equipment at various locations around the campsite.

Fire Emergency :

Fire Extinguisher

There are fire extinguishers at the Reception Coffee Shop; in the Camper’s Kitchen and at each of the four Rubbish Bin places on the campsite. Make sure you use the correct type of fire extinguisher for the material that is burning. Always alert a member of staff that there is a fire before trying to extinguish a fire.

Medical First Aid :

First Aid Kit

There are first aid medical kits located at the Reception Coffee Shop and in the Camper’s Kitchen.
If you need medical help please ask at Reception.

Emergency Services :



If you need the emergency services (police, fire, medical) then dial 112. The operators should speak English.
Make sure you give the correct address : The Camping, Dragizehvo Village, 5145, Obshtina Lyaskovets.

Where do I put my waste rubbish and can the waste be recycled?


Rubbish Waste Bin

There are waste bins on the campsite at each of two central camping place areas. There are two waste bins by the outside sinks at the sanitary building. Unfortunately there is no waste recycling in this area or Bulgaria so please put all waste in the bins. The waste bins are shown on the campsite map.

Is there a children’s play area?

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Yes there is – it is on the grass terrace below the swimming pool. The play equipment is suitable for children up to 12 years of age and there are shaded seating areas next to the play equipment for parents to keep an eye on their children

Can I have a BBQ on the camping place?

Above Ground Metal BBQ

Yes you may have a BBQ on your camping place. All BBQ’s must be above ground i.e. a gas powered BBQ or if a charcoal or wood powered BBQ then it must be raised above the ground in metal contained. All BBQ’s must be properly extinguished with water when finished. Make sure you know where the fire fighting equipment is placed on the campsite just in case an accident occurs. You can see the fire fighting equipment locations on the campsite map. Please be aware of the BBQ and Campfire Policy at the campsite.

I have another question!

If you have more questions please fill in the form below to send us an email. We will answer your question(s) promptly.