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Covid-19 Information
Our Priority
In response to the Covid-19 epidemic we have minimised the health risk on site for everyone.
Our priority is the health of our customers, employees, suppliers and our local community.
Service Levels
Campsite
Camping Veliko Tarnovo now opens exclusively for camping customers who stay overnight at the campsite. Consequently, we comply more easily with social distancing measures. We ask camping customers to locate a minimum of 5 metres from other customers. We have extended our hygiene protocols to ensure your safety.
Coffee Shop
The coffee shop will be open serving drinks and snacks. This season we provide toasted sandwiches, but full dinner service is not available. Please bring your own food to eat.
For tent campers there is a camper’s kitchen where you can cook your own food. Fridges are provided for you to keep food and drink cool. Alternatively, bring your own BBQ, which you can enjoy with your family and friends. You are welcome to use the tables on the shaded garden terrace.
The Coffee Shop offers a range of hot and cold drinks, snacks, paninis, crisps and ice-creams. It is open every day from 8.00 to 22.00 hours.
Swimming Pool
The swimming pool is open for the exclusive use of camping customers. That is, customers who stay overnight at the campsite. By operating exclusively for camping customers, we can comply more easily with social distancing measures. We have increased our disinfection and sanitisation protocols on our panoramic swimming pool terrace.
Communal Areas
In accordance with national laws, we have increased the frequency of disinfection and cleaning for the Reception, camping area and the customer bathrooms.
In addition, we ask all camping customers who make use of our village shops to be respectful of national laws. Such as, wearing masks and social distancing whilst waiting in line.
Rental Accommodation
Our Glamping Hut will be available to rent. If you would like to stay in the Glamping Hut please book online or call 00 359 886 877 244 to make a reservation.
Covid-19 Enhanced Hygiene Practices
Safety is our priority. So, we will issue all customers with a summary of the important information from our Covid-19 Anti Epidemic Policy. Indeed, we have carried out a thorough Covid-19 review and have introduced a specific action plan to minimise the health risk. This plan complies with all current Requirements and Recommendations from the Ministry of Health of the Republic of Bulgaria.
Additionally, we thank our day customers from previous years for their support and we hope to welcome them back in future years. Through working together and acting responsibly we can minimise the spread. of the virus.
Covid-19 Situation Report
If you are thinking of travelling to or within Bulgaria this excellent website, coronavirus.bg, provides an up to date Covid-19 Situation Report.
We look forward to welcoming our new and our returning camping customers, on an exclusive basis this summer. Also. we wish you an enjoyable, tranquil and relaxing camping experience. But most importantly – stay safe and healthy!
