Frequently Asked Questions

We understand that you might have some questions before you choose to stay at the campsite. We hope these frequently asked questions will provide the answers.

What electrical connector is used ?

CEE Electrical Connector
We use European Standard CEE electrical connections. The campsite electricity supply is 230 Volts, 16 Amp. These are the safest style of connector for use outdoors. If your electrical connection cable is not European Standard there are adaptor cables are for purchase in Reception. The price of using the electrical supply is included with the camping fee.

Is the water on the campsite safe to drink ?

Drinking Water
Yes, the water is supplied by the local water company. It is the same water pipe that supplies our house and the houses in the village. However, we also have bottled water available for purchase in Reception.

How do I connect to the water taps on the campsite ?

.
The easiest way is to bring a 1″ screw on tap adaptor and a length of hose pipe. Ten meters of hose pipe should be long enough to reach most taps on the campsite. If you forget your tap adaptor we have adaptors available for purchase in Reception

Can we get a taxi to the city ?

Taxi Sign
Yes it is easy to get a taxi to the city. Please ask at Reception and we will organise taxi’s for you. It takes about 15 minutes for a taxi to arrive at the campsite and about 10 minutes to drive into the city. If you wish to take your pet with you then please let us know so that we can ask the taxi driver to cover the seats in the vehicle.
Don’t forget to ask for a Taxi Home Card !
The Taxi Home Card has instructions in Bulgarian to give to a taxi driver to get you back to the campsite.

Is the swimming pool included in the price for camping ?

Spacious pool terrace to relax and enjoy the view.
Yes, the swimming pool is free for camping guests to use. The swimming pool is exclusive for camping guests. Day visitors are not admitted to the swimming pool. The use of the umbrellas and sun loungers are free of charge.

Can I bring my pet to the campsite ?

Pet Friendly
Yes – you can bring your pet to the campsite as long as you are a responsible owner. Please keep your pet on a lead at all times inside the campsite. Please clean up after your pet. There are plenty of open fields next to the campsite where you can take your pet for a walk.
Pets are not allowed at the swimming pool (on the terrace or in the swimming pool). Pets are not allowed in the Reception / Coffee Shop area. If your pet causes inconvenience to other guests then you will be asked to keep your pet in your camping vehicle on your camping place.

Is there emergency equipment at the campsite ?

Yes there is emergency equipment at various locations around the campsite.
Fire Emergency :
Fire Extinguisher
There are fire extinguishers at the Reception Coffee Shop; in the Camper’s Kitchen and at each of the four Rubbish Bin places on the campsite. Make sure you use the correct type of fire extinguisher for the material that is burning. Always alert a member of staff that there is a fire before trying to extinguish a fire.

Medical First Aid :
First Aid Kit
There are first aid medical kits located at the Reception Coffee Shop and in the Camper’s Kitchen.
If you need medical help please ask at Reception.

Emergency Services :
112 Emergency Number
If you need the emergency services (police, fire, medical) then dial 112.
The operators should speak English.
Make sure you give the correct address : The Camping, Dragizehvo Village, 5145, Obshtina Lyaskovets.

I have another question !

If you have more questions please fill in the form below to send us an email. We will answer your question(s) promptly.